Key Fact Statement

What is a Key Facts Statement (KFS)?


A Key Facts Statement (KFS) is a concise summary of the essential terms and conditions related to our financial products and services, such as money transfers (remittances) and foreign currency exchange (forex). It outlines important information including fees, exchange rates, processing times, and customer rights in a clear and transparent format.

We encourage all customers to read the Key Facts Statements before using our services to ensure a full understanding of how they work, what costs may apply, and what protections are in place for you.

Below are the links to download the Key Facts Statements for our products and their respective Arabic versions:

Key Fact Statement -FCY English
Key Fact Statement-Remittance English
Key Fact Statement - FCY Arabic
Key Fact Statement-Remittance Arabic
en_USEnglish
arArabic en_USEnglish