Al Amal Express Exchange – Key Facts Statement
(Foreign Exchange & Remittance Services)

1. Introduction
This Key Facts Statement provides an overview of the foreign exchange (Forex) and remittance
services offered by Al Amal Express Exchange in the United Arab Emirates (UAE). It is intended to
be a concise and easy-to-understand guide to help you make informed decisions about using our
services.
2. Foreign Exchange Services
● Competitive Rates We strive to offer competitive exchange rates for buying and selling a
wide variety of currencies.
● Fast and Efficient Our experienced staff can handle your forex transactions quickly and
efficiently.
Fees and Key Terms
● Transaction Fees We do not charge a transaction fee for foreign currency exchange.
● Identification Requirements You may be required to show valid identification for forex
transactions.
● Exchange Rates We update our exchange rates regularly. The rate used for your
transaction will be based on the prevailing rate at the time of exchange.
3. Remittance Services
● Global Reach We offer remittance services to various destinations across the North
America, Europe, Africa, Asia, and the Middle East.
● Fast and Reliable We aim for fast and reliable money transfers, with some reaching
beneficiaries within 5 minutes.
● Convenient Pick-up Options Beneficiaries can receive funds through various methods
depending on the destination country.
● Competitive Fees We aim to offer competitive fees for remittance services.
Fees and Key Terms
● Transaction Fees A remittance transaction fee may apply. Please inquire about specific
fees for your desired destination and transfer method.
● Supported Destinations and Methods Not all destinations offer all payout options. Verify
specific options with Al Amal Express Exchange before finalizing your transaction.
● Delivery Timeframes While we strive for fast transfers, transactions may be subject to
additional scrutiny by banks, which could affect delivery times.
● Transaction Limits There may be limitations on the amount of money you can send in a
single remittance.
4. Important Notices
● Changes to Terms and Conditions We reserve the right to change the terms and
conditions of our services at any time. We will provide you with a 30-day notice before
implementing any changes that are Permissible under UAE regulations.

5. Warnings
● Verification Delays Delays may occur due to additional verification procedures required by
banks or regulatory authorities.
● Currency Fluctuations Foreign exchange rates fluctuate constantly. The exchange rate
you receive may be different from the rate quoted at the time of your inquiry.
● Limited Profit Potential Remittance services are not an investment product. There is no
potential for profit from exchange rates or fees.
6. Contact Us
For more information on our services, fees, exchange rates, and current terms and conditions,
please visit our website or contact us directly on 042595272.
7. Disclaimer
This Key Facts Statement is for informational purposes only and does not constitute financial
advice. Please consult with a qualified financial advisor before making any financial decisions.
8. Font Size
This Key Facts Statement is presented in a legible font size for ease of reading.
9. We Do Not Offer Loans
The information provided in this Key Facts Statement is specific to foreign exchange and
remittance services. We do not currently offer loan or financing products.
10. Central Bank Regulations
Al Amal Express Exchange is licensed and regulated by the Central Bank of the UAE. We adhere
to all applicable Consumer Protection Standards.
11. Effective Date
This Key Facts Statement is effective as of 01/01/2021.